Privacy Policy
Introduction
At Dinohide, we respect and value the privacy of every customer. This Privacy Policy explains how we collect, use, store, and protect personal information provided through our website, in-store interactions, or any other communication channels. Our goal is to be completely transparent about data handling practices, ensuring customers feel confident and secure while shopping with us. This policy also explains customer rights regarding their personal information and how we comply with applicable data protection and privacy laws.
Information We Collect
Dinohide collects personal information necessary to provide our products and services effectively. This includes, but is not limited to, names, email addresses, phone numbers, billing and shipping addresses, payment information, and account credentials when creating a customer account. We may also collect non-identifiable data such as browsing behavior, product preferences, and device information to improve user experience on our website. All information is collected lawfully, with full transparency, and customers are informed when personal information is required for a specific purpose.
How We Use Personal Information
The personal information collected is used solely for legitimate business purposes, including order processing, payment verification, shipping and delivery, customer support, and account management. We also use data to improve our services, enhance website functionality, and communicate important updates, promotions, or changes to policies. At no point is personal information sold, rented, or shared with unauthorized third parties. Every use of customer data is clearly defined and serves to protect the customer’s interests while improving their shopping experience.
Data Protection and Security Measures
Dinohide implements strict security protocols to protect personal information from unauthorized access, alteration, disclosure, or destruction. All online transactions are encrypted using industry-standard SSL technology. Access to sensitive information is limited to authorized personnel who require it to perform their duties. Our physical and digital storage systems are regularly monitored and updated to maintain high standards of data security. Customers can be confident that their personal and payment information is handled with the utmost care and integrity.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and provide personalized recommendations. Cookies help us understand customer preferences, remember login information, and improve site functionality. Customers have the option to manage cookie settings through their browser, but disabling cookies may limit certain features of the website. All cookie use is fully disclosed, and no personally identifiable information is shared without explicit consent.
Customer Rights
Customers have the right to access, update, correct, or request deletion of their personal information. Requests can be submitted by contacting our support team at support@dinohide. We also provide the right to opt out of marketing communications, limit data processing, and request copies of data we hold about them. Dinohide responds to all privacy requests promptly, within the timelines required by applicable laws, ensuring full compliance and customer transparency.
Third-Party Services and Sharing
In some cases, Dinohide uses trusted third-party service providers for order fulfillment, payment processing, shipping, and analytics. All third parties are carefully vetted to ensure they meet strict data protection standards. Customer data is shared only to the extent necessary to complete the requested service and is never used for unauthorized purposes. We maintain contracts and agreements with all third-party providers to ensure compliance with privacy laws and safeguard customer trust.
Retention of Personal Data
Dinohide retains personal information only as long as necessary to fulfill the purposes outlined in this policy, including order fulfillment, legal obligations, and business requirements. Once the data is no longer needed, it is securely deleted or anonymized. Customers are informed about retention periods and can request specific details regarding how long their personal data will be stored by contacting support@dinohide.
Children’s Privacy
Dinohide’s website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received information from a child under 13, we take immediate steps to delete it. Parents or guardians who suspect their child has provided personal information are encouraged to contact support@dinohide for assistance.
Changes to This Privacy Policy
Dinohide may update this Privacy Policy periodically to reflect changes in business practices, legal requirements, or technology. Any significant updates will be communicated on our website and, where appropriate, via email. Customers are encouraged to review this policy regularly to stay informed about how we protect and use their personal information.
How to Contact Us About Privacy
Customers with questions, concerns, or requests regarding their personal information or this Privacy Policy can contact Dinohide directly. Our team is available Monday through Friday, 9:00 AM – 5:00 PM (GMT-05:00), to provide clear guidance, assistance, and resolution. Contact us via email at support@dinohide or visit our physical location at 60 Washington Square S, New York, NY 10012, United States.
Business Details
Business Name: Dinohide
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Email: support@dinohide
Business Address: 60 Washington Square S, New York, NY 10012, United States